Frequently asked questions.

Research that tests whether a new medicine or treatment is safe and works, before it reaches pharmacies. Every study follows a written plan (protocol) approved by an independent ethics board.

Each study has its own requirements, such as age, diagnosis, lab values or current medicines. Our coordinator reviews them with you by phone, then a screening visit confirms eligibility.

Yes. Before anything happens, we go through the informed consent form with you in English or Spanish. You can take it home, ask questions and decide with no pressure.

You sign consent, then we review your health history and do the tests the protocol requires, such as vital signs, weight, an exam and blood or urine samples.

No. Your regular care continues. We coordinate with your doctor when the study requires it.

From a few weeks to more than a year, depending on the study. You’ll see the full visit schedule before you sign.

No. Study medicine, study visits and study tests are provided at no cost to you.

Usually not for study-related care. Each study’s requirements are different, so ask our coordinator about the specific study.

Many studies compensate you for time and travel. The amount and payment schedule are set by each study, approved by the IRB and written in the consent form before you decide.

In most studies you are compensated for the visits you completed. The consent form explains exactly how it works.

All research carries some risk, which is why every study is reviewed by an independent IRB and regulated by the FDA. The consent form lists known risks, and our team monitors your health at every visit.

Yes, at any time and for any reason. Leaving never affects your regular medical care.

Some studies use a placebo and some don’t. The consent form tells you your chances before you decide.

Call the study team right away. The investigator evaluates every side effect, and serious ones are reported to the sponsor and the IRB. For an emergency, call 911.

Yes. Your records are protected under HIPAA, and data sent to the sponsor is coded so it doesn’t show your name.

At 747 Ponce De Leon Blvd, Suite 409, Coral Gables, FL 33134. Call 786-837-5463 for directions and parking.

Yes. Consent, visits and follow-up calls are available in English and Spanish.

Yes. You’re welcome to bring someone to the consent conversation and to your visits.

Monday to Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 4:00 PM. Study visits are booked ahead of time around your schedule. Call 786-837-5463 to schedule.

Outpatient Phase II–IV studies across eight therapeutic areas.

Send your protocol synopsis or questionnaire from our Sponsors page. We check it against our patient population and reply with an honest enrollment estimate.

Yes. We submit through the sponsor’s central IRB of record.

Sponsor EDC, IRT and eCOA platforms, with electronic or paper regulatory binders.